Monday, September 19, 2016

Blog Post Part 2- Communication

The 5 Companies I chose for this weeks assignment are:

  1. Legoland     Legoland +legolandcalifornia 
  2. Disneyland   DisneyLand @disneyland
  3. Dave & Busters  Dave and Busters
  4. Grand Pacific Palisades  www.grandpacificpalisades.com
  5. Leucadia Pizzeria www.leucadiapizza.com

FACEBOOK: 

  1. Legoland~ 520,125 Likes and Last posted on 
  2. Disneyland~17,780,901 Likes Last posted on yesterday September 18, 2016
  3. Dave & Busters~ 580, 575 Likes and Last posted on September 16, 2016
  4. Grand Pacific Palisades~ 4,375 Likes and Last posted on September 19, 2016
  5. Leucadia Pizzeria~ 648 Likes and last posted on December 8th 2015

INSTAGRAM: 

  1. Legoland- 116K Followers
  2. Disneyland- 4.2 Million Followers
  3. Dave and Busters-22.3K Followers
  4. Grand Pacific Palisades- 43 Followers
  5. Leucadia Pizzeria- 90 Followers

TWITTER: 

  1. Legoland-59.1K Followers
  2. Disneyland- 1.05 Million Followers
  3. Dave & Busters-29.9k Followers 
  4. Grand Pacific Palisades- 828 Followers
  5. Leucadia Pizzeria- 423 Followers
Most Companies had alot of followers. The companies that are more known have more followers. I noticed that most companies used Facebook or Instagram more than the other social media sites. The smaller company like Leucadia Pizzeria and Grand Pacific Palisades did not have as many followers. I believe the companies with the larger followers, kept up with their social media posts and the the smaller companies seemed to have a harder time keeping people interested in upcoming events or dates. 


Thursday, September 15, 2016

Blog Post Part 1- September 15, 2016

Have you ever experienced difficulty communicating with a business as a consumer?

  • I have!  My family has allergies and we try to order places that have allergy friendly menus. The biggest problem that I have had communicating with a business would be ordering food online from restaurants and then they deliver it made completely wrong, and having to wait for them to come back again. 
Does social media make it easier to get noticed or get the problem solved?
  • I think sometimes people can use the internet as an excuse to not get something done. For example I have had problems with the delivery when I call and ask and they say that they have not received the order. 
Have you ever had a positive experience communicating with a business through social media?
  • The most positive experience I have had is with online banking. Its easy to access on the go and I can call them if there is a problem. 
If it was your business on Social Media, how would you respond to positive or negative comments? 
  • I would look at the pros and cons of the comments. I would look at the problem to see what would need to be fixed, to make it a better business and something to grow from. 
Social media is all about quick reactions and swift responses. By responding calmly and politely without over reacting when someone writes something that makes you feel uncomfortable especially when you have been trying to make your business awesome. 

Thursday, September 8, 2016

Week 1 Template

Thursday September 8th 2016~ Week #1-

Hi! My name is Teressa Bartley. This semester I am taking 4 classes. I am very excited to start this class.  I am a mother of two boys 2 & 8. Online classes allow me to go to school full time. I am new to blogging and am very interested in the process.

I chose this template because I think it looks professional. I like that I can add more stuff later. I am a visual learner and love to take pictures. I really hope that we will have a chance to submit photos on the blog.

Good Luck!